ChatMunshi — Your AI Receptionist on WhatsApp
Connect your WhatsApp Business number and let an AI assistant answer customers, book appointments, and capture leads — automatically, 24/7, in their own language.
Built on the official WhatsApp Business Platform. A product by Senithu Software Solutions.
Free trial: 25 AI-answered messages or 7 days — no card needed.
How It Works
Connect your number
A guided, step-by-step setup takes about 10 minutes. You keep your existing number — customers message the same one as before.
Teach it your business
Start from a receptionist template for your type of business, then add your services, prices and hours.
It answers and books
It answers customers and takes bookings day and night — and hands the chat to you the moment a human is needed.
Everything Your Front Desk Does — Automated
24/7 AI Auto-Replies
Never miss a customer message — even at 2 a.m.
Appointment Booking
It captures the service, time and name in chat; you confirm in one tap and the customer is told instantly.
Deposits in Chat
On Growth and Business, your deposit link goes out with the booking confirmation, right in the chat.
Lead Capture
Interested customers are saved as leads in your dashboard, with their name and what they asked about.
Smart FAQ Answering
Services, prices and hours answered instantly, from the details you give it.
Multilingual
Replies in whatever language the customer uses — Sinhala, Tamil, English and many more.
Voice Note Understanding
Customers can send voice messages — the AI understands them.
Voice Replies
On Growth and Business, it can answer in a voice note too — it speaks back to customers.
Hand-Off to a Human
The moment a person is needed, it alerts you on WhatsApp and marks the chat “Needs you”.
Reply From Your Dashboard
Step into any chat and reply to customers yourself from the dashboard. On Business, staff seats bring your team into one shared inbox.
Analytics Dashboard
Conversations, bookings, leads and message activity at a glance.
Nothing Added to Your Meta Bill
It only replies inside WhatsApp's free 24-hour service window and never sends paid message types.
Who It's For
Simple Pricing
Starter
For a single owner getting started.
- 1 WhatsApp number
- 2,000 AI-answered messages / month
- AI receptionist, 24/7, all languages
- Bookings and lead capture
- Email support
Growth
For busy shops that run on bookings.
- Everything in Starter
- 7,500 AI-answered messages / month
- Voice replies — it speaks back
- Vertical receptionist templates
- Deposits requested in chat
- Free appointment reminders
- Priority support
Business
For multi-branch and high volume.
- Everything in Growth
- 20,000 AI-answered messages / month
- Premium AI model
- Multiple numbers & branches
- Staff seats — your team in one shared inbox
- Dedicated onboarding & support
Prices in USD, billed monthly via PayPal. See full pricing & FAQ. Questions? Contact us.
No per-message markups, no AI add-on fees, and nothing added to your Meta bill. If you reach your plan's monthly allowance, the receptionist pauses and we let you know — upgrading resumes it, and we never surprise-bill you.
Stop missing customers on WhatsApp
Start your free trial — 25 AI-answered messages or 7 days, no card needed — and have your receptionist answering in about 10 minutes.